At CloudLabs, we respect your privacy. Therefore, the personal information we collect while doing our activities is processed under the laws of the United States of America, in accordance with the General Data Protection Regulation of the European Union (GDPR), ensuring high levels of protection. In addition, given that CloudLabs products are intended for the use of both teachers and students, including those in the K-12 age group, we abide by the rules protecting children’s data, particularly the Children’s Online Privacy Protection Act (or COPPA) and the Family Educational Rights and Privacy Act (or FERPA).
If you are under 18, we suggest you review this Policy with your parents’ assistance.
We are CloudLabs LLC, a company duly incorporated under the laws of Florida in the United States of America, and we are responsible for the processing of your data.
Your privacy is important to us. Therefore, we want you to know what principles we apply in processing your personal data.
We only collect and process the personal data we need according to the applicable law and the type of relationship that binds us. Some of the information that we request from you and that you voluntarily supply to us may include the following:
|● First name and last name.||● Email adress.|
|● Home adress.||● Phone number.|
|● Country/ state /city.||● Identification (id).|
|● Nationality.||● Date of birth.|
|● Academic background.||● Personal information.|
However, depending on the relationship that binds us, we may request additional information.
We will not process your data without a legal justification for doing so. Therefore, depending on the type of relationship that binds us, we will process your data based on the following information:
|● Your consent.||● Our legitimate interest.|
|● The fulfillment of our contractual or pre-contractual obligations.||● The fulfillment of our legal obligations.|
Whatever the legal basis for processing your data, we will inform you at the time the data is requested.
We don’t sell, rent or trade your personal data
We process your data according with the purposes that best suit the relationship that bind us, as follows:
If you are a user of CloudLabs products, we will use your data, among other things, to:
The purposes for which we will use your data will be communicated to you at the time we request the information.
If you are a customer of CloudLabs products, but you are not the end-user, such as publishers, educational institutions, and those who purchase our products through our online store, we will use your data to:
The purposes for which we will use your information will be communicated to you at the time we request the information.
If you are a supplier or contractor, we will use your information to:
If you are our employee or candidate, we will use your data to:
We keep your data for the minimum time necessary for the purposes for which they were collected. At the time we request your data, we will inform you how long we will retain your information as this depends on the purposes for which the data is requested and the need for retention in accordance with applicable laws.
We only share your personal data in order to provide, maintain, and enhance our products and services, as well as to comply with legal obligations.
Therefore, we share your personal data with third parties when:
Below, we present the rights you have over your data. To exercise them, you must make a request directly or through your legal representative, by means of our contact channels. Please note that in order to process your request, we may ask you for information to confirm your identity and we will provide you with a response within the term indicated by applicable law.
You have the right to receive information about your personal data. This includes the following:
You have the right to access the personal data we hold about you. This right also allows you to confirm whether or not we are processing your data and to access a copy of it.
You have the right to ask us to correct your data if it is inaccurate, incomplete, or outdated.
You have the right to object to the processing of your data when:
In this case, we will stop processing your data unless our legitimate interests prevent us from doing so, or the processing is required for the formulation, exercise, or defense of claims.
This right, also known as the “right to be forgotten”, obliges us to delete your personal data upon your request and in the following events:
This right is not unlimited. We may continue to process your data when it is necessary to:
You have the right to limit the processing of your data by requesting the suspension of the processing or the conservation of your data, as follows:
Retention / Conservación
You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. You may also ask for your data to be transferred directly to another data controller, where technically possible.
You can exercise this right when:
You have the right not to be subject to a decision based solely on automated processing of your data, including profiling, that has legal effects concerning you or has a comparably significant impact.
This right does not apply when:
We are committed to the security and confidentiality of your personal data. To this end, we implement technical and organizational measures to protect your personal information from accidental or unlawful destruction, loss, alteration, and disclosure, as well as from unauthorized access. Some of these measures include:
We may expand or reduce our business in connection with a sale, merger, and/or transfer of control of all or part of our business.
Any personal data you have provided, where relevant to the business being transferred, will be transferred with that part of the business and the new owner or controller will be able to use your data. In these cases, we will make our best efforts, from a commercial point of view, to ensure that your data is only used for the purposes for which it was originally collected while maintaining the security, integrity, and privacy of the information on terms comparable to those set out in this policy.
If you are under 16 years of age, note that your data is treated in a special manner under the Children’s Online Privacy Protection Act (COPPA), so the following special rules apply to the extent they are more favorable to you and to the protection of your data:
If you are under 16 years of age, note that your data is treated differently under the Children’s Online Privacy Protection Act (COPPA). Therefore, the following special rules apply to the degree they are more beneficial to you and your data’s protection:
Most of our products are aimed at elementary, middle, and high school students, which normally includes children under the age of 16. Therefore, if you are a user under the age of 16, you should know what information we request from you and what we do with it, bearing in mind that we only collect the information that is strictly necessary for you to access and use our products, and that we always request prior consent from your parents or legal representatives.
|DATA||HOW DO WE COLLECT DATA?|
What do we use them for?
|First name and last names||We collect data through account activation and support forms.|
● Perform statistics on the use of our products.
● .Fulfill our contractual obligations.
● Handle requests, complaints and claims regarding our products.
We keep your data for the duration of the license that allows you to access them and for three more years, in order to meet any formulation, exercise or defense of claims.
Children under the age of 16 may not make their information publicly available on our website or our products.
In addition, we do not allow third parties to use our website, applications or products to collect information from children under the age of 16 who use them.
If you are a parent or legal guardian of a minor (as deemed by applicable law), you have the following special rights:
Any request related to these rights must be addressed through our contact channels and will be answered within the term indicated by the applicable law.
You can access our Cookies Policy here: https://cloudlabs.us/es/politica-de-cookies/
If you wish to exercise any of your rights regarding your data or have any questions or complaints about this policy or the way in which we treat your personal data, please contact us through the following means:
3651 FAU Boulevard, Suite 400, Boca Raton, FL, 33431
Thanks for reading our private policy.